One of the most responsible things we can do for our planet is to only make high-quality products that can be worn and used for years. That is why we help our customers to take good care of their purchase. With a little love and care your bag will last for years. We celebrate used products and encourage you’ll repair whenever possible.
PROTECT
We advise you to treat your O My Bag with a water protectant spray every 2-4 weeks. We have good experiences with Collonil 1909 Supreme Protect Spray and Collonil 1909 Supreme Wax Spray. The Wax Spray is a good 2-in-1 product for busy bees that would like to protect and moisturize their bag in one go. Due to the moisturising wax element, be sure not to use it on suede (e.g. our Ella bag) or rough leathers like our Hunter Leather. The Supreme Protect is mainly a water protectant spray, and better for suede and Hunter Leather. Even if you are protecting your bag regularly with a protectant spray, you should still always try and avoid using your product on rainy days.
MAINTENANCE
Condition every 8-12 weeks. Think of conditioning as a moisturizer for your leather. Leather will dry out over time, and conditioner will maintain the moisture. To soften the scratches and small marks of everyday life, we recommend that you moisturize it with a special nourishing cream leather that you can easily find in a shoemaker. Do not hesitate to bring your product to a specialist to ask for the cream most suitable for your bag. In our experience, Collonil Leather Lotion does the job best (for all our leathers except Hunter Camel – we suggest the Collonil Organic Shine & Protect lotion for this!). This lotion is also a miracle worker if you want to wipe away scratches or irregularities.
BRING IT BACK
If you have an old O My Bag in your closet that you didn’t use in years, we think it deserves a second life! Instead of getting rid of it during your next closet re-organization, bring it back to us! Trade it in at an O My Bag store and receive 20% discount on a new item or trade it for another used item. This way we keep the circle economy in motion and avoid adding to landfills. We will try to find a new owner who loves vintage products during a special sale, use the bags to exchange for other vintage O My Bags or give them in use to Lena Library in the Netherlands. It doesn’t matter where you bought your item.
Tips and Tricks
We recommend to avoid using your product on rainy days. Leather is a living and natural material. Therefore, it is best to avoid humidity or rain. If you’ve used your bag in the rain, it is common that small bubbles appear on the leather. Those will fade naturally over time.
Do not use heat to dry your O My Bag. Just let it dry naturally and away from radiators. Direct heat will dry out the leather.
When using other leather treatments, always test the product in an inconspicuous area of your bag first, before applying to the entire bag.
When not in use, store your bag in its original dust bag away from moisture and variations of heat or cold.
STAINS
Did your water bottle leak in your bag and leave a mean stain? We recommend using the Famaco Saddle Soap to get it out. Using a cloth, apply a small pea-sized amount of the gel to the affected area and rub slowly in circular motion. Try to spread it evenly across that area of the bag, and then let it try dry naturally.
If your light-colored bag gets darker because of your new jeans rubbing off its color, you can clean the marks away with the same Famaco Saddle Soap. Follow the same instructions, and let it air dry afterwards. Make sure to apply the correct leather lotion to restore your bags moisture.
If the stain is dry, grab a pencil eraser. Work the eraser over the stain, making small circular motions and applying light pressure. Brush the suède to restore the nap once the stain is gone. Stain still there? Head to the pantry for some white vinegar. Pour a little bit onto a clean, dry cloth, and rub the vinegar into the stained suede. Let the suede air dry, and then brush the spot to remove any lingering marks.
If you’ve accidently marked your bag with a pen, the best you can do is act quickly to remove the stain. Use a leather lotion and rub the mark immediately. We recommend using Collonil 1909 Leather Lotion on our leathers.
The key to removing olive oil spots is to do it as soon as the stain is made. Using a mix of olive oil and water, spread the mixture evenly over the whole bag or leather item. Be careful not to put too much, and start with a small amount, gradually applying more where needed. And remember that as time goes on, the leather will evolve and likely darken, meaning the stain will eventually blend.
Quick Fix-it Guide
This quick fix-it guide helps you to repair small defects yourself. If the problem is beyond your own repair skills please email us at customerservice@omybag.nl and include a few photos of the issue so we can get back to you with a solution. We may ask you to mail the bag to us so that we can repair it for free or a small fee (depending on the time of purchase).
