CARE AND REPAIR
One of the most responsible things we can do for our planet is to only make high-quality products that can be worn and used for years. That is why we help our customers to take good care of their purchase. With a little love and care your bag will last for years. We celebrate used products and encourage you’ll repair whenever possible.
We advise you to treat your O My Bag with a water protectant spray every 2-4 weeks. We have good experiences with Collonil Carbon Pro and Collonil Carbon Wax Spray. The Wax Spray is a good 2-in-1 product for busy bees that would like to protect and moisturize their bag in one go. The Carbon Pro is mainly a water protectant spray. Collonil Organic Protect and Care is an alternative with an environmentally friendly sprayer which is easier on the environment and smells delicious, but is a bit harder to diffuse evenly onto your bag. Even if you are protecting your bag regularly with a protectant spray, you should still always try and avoid using your product on rainy days, because leather can never be entirely waterproof.
Condition every 8-12 weeks. Think of conditioning as moisturizer for your leather. Leather will dry out over time, and conditioner will maintain the moisture. To soften the scratches and small marks of everyday life, we recommend that you moisturize it with a special nourishing cream leather that you can easily find in a shoemaker. Do not hesitate to bring your product to a specialist to ask for the cream most suitable for your bag. In our experience Collonil Leather Lotion does the job best! This lotion is also a miracle worker, if you want to wipe away scratches or irregularities. The Collonil Shine & Care is a nice organic alternative. Especially nice if you like your leather as shiny as can be.
BRING IT BACK
If you have an old O My Bag in your closet that you didn’t use in years, we think it deserves a second life! Instead of getting rid of it during your next closet re-organization, bring it back to us! Trade it in at an O My Bag store and receive 20% discount on a new item or trade it for another used item. This way we keep the circle economy in motion and avoid adding to landfills. We will try to find a new owner who loves vintage products during a special sale, use the bags to exchange for other vintage O My Bags or give them in use to Lena Library in the Netherlands. It doesn’t matter where you bought your item.
Tips and Tricks
We recommend to avoid using your product on rainy days. Leather is a living and natural material. Therefore, it is best to avoid humidity or rain. If you’ve used your bag in the rain, it is common that small bubbles appear on the leather. Those will fade naturally over time.
Do not use heat to dry your O My Bag. Just let it dry naturally and away from radiators. Direct heat will dry out the leather.
When using other leather treatments, always test the product in an inconspicuous area of your bag first, before applying to the entire bag.
When not in use, store your bag in its original dust bag away from moisture and variations of heat or cold.
Did your water bottle leak into your bag and you have a mean stain now? Treating the stain repeatedly (over the course of a few days) with a mix of 50% water, 50% natural vinegar often helps. Apply with a cloth, let it dry naturally and repeat till gone.
If your light coloured bag gets darker because of your new jeans rubbing of its color, you can clean her with baby shampoo. Let it air dry afterwards and apply leather lotion to moisturize your bag again.
Quick Fix-it Guide
This quick fix-it guide helps you to repair small defects yourself. If the problem is beyond your own repair skills, give the bag to us and we will repair the bag for free or a small fee (depends on the time of purchase).